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26 Responses to “Get Certified”

  1. Connie Lindsey June 27, 2013 at 8:38 am #

    I’m trying to sign up for the certification courses, and when I get to the payment step, I receive the message that I’ve already signed up. I did submit the form once without adding payment information (my error). Can you help me? I actually need an educator account and want to take the Professional Development courses.
    Sorry to be trouble. I attended a Symbaloo Poster Session at ISTE this week, and I’m excited to learn how to use it and share it with the teachers I work with here in Texas.

    • Mimi July 1, 2013 at 8:27 am #

      Hi Connie!

      Sorry the delay in our message. We were at ISTE as well! We’ll be more than happy to assist you. Will you please email directly to mimi@symbaloo.com so I can track down your information and sort this out for you? Looking forward to speaking with you.

      Team Symbaloo

  2. Problems with payment July 30, 2013 at 8:09 am #

    I tried to make a payment for the PD Certification. It did not accept my credit card info and the following message appeared:”You have already signed up with this account information”
    I have a personal Symbaloo account but I would like to get more training on it. Should I create another account?

    • Thomas July 30, 2013 at 8:32 am #

      Hi Maria,

      Thank you for your interest in the Symbaloo PD Certification. The message you received is coming from PayPal not Symbaloo. Please try again and/or check your PayPal account. You don’t need to create another Symbaloo account.
      Let us know at edu@symbaloo.com if we can be of further assistance.

      Best regards,
      Thomas | Team Symbaloo

  3. Kathy Blades August 13, 2013 at 6:36 am #

    After I add the certification to the “cart,” I am directed to my paypal account but I do not see any charge from Symbaloo.

    • Thomas August 13, 2013 at 10:05 am #

      Hi Kathy,

      Thank you for your interest in the Symbaloo Certification Program and bringing this to our attention. We are on it to resolve this issue. We will notify you once the button is working correctly again.

      Best regards,
      Thomas | Team Symbaloo

  4. Carla Lewis November 1, 2013 at 7:15 am #

    I enrolled six people to participate in the PD certification. We paid for this on Oct 24th, but have not received information on how to proceed, please advise.

    • Thomas November 1, 2013 at 7:24 am #

      Hi Carla,

      Thank you for signing up to the Symbaloo Certification Program. We have received your payment but haven’t seen the submission from http://www.symbalooedu.com/get-certified/. I sent you an email last week inquiring on who to send the instructions email. Probably got blocked or ended up in Spam. If you can send us an email with a list of the email addresses you want the PD certification emails being sent to, we can get you going on the certification right away.

      Best regards,
      Thomas | Team Symbaloo

  5. Laura Wilson January 9, 2014 at 5:49 am #

    I just signed up for the basic certification and I paid with Paypal.com it went through and I cannot get into the certification.


    • Mimi January 9, 2014 at 10:03 am #

      Hi Laura,

      Are you still having issue? We see that you’ve completed the final exam. Thanks!


  6. Rita Zeinstejer January 16, 2014 at 3:00 am #

    I first tried paying with Paypal to get signed up for the basic certification, but I now want to pay with my credit card, and the system will not let me go back to choose this way.
    Please, help. Thank you.

    • Rita Zeinstejer January 16, 2014 at 5:18 am #

      I’ve just managed to sign up and pay with my PayPal account, so thank you, anyway. Now awaiting news for next step.

      • Mimi January 16, 2014 at 9:49 am #

        Hi Rita!

        Thanks for signing up for the Basic Certification. We will send you the certification right away!

        Team Symbaloo

  7. Roger Seedorf February 3, 2014 at 7:02 am #

    I paid for PD Certification through paypal. Received the paypal receipt but no instructions on what to do next from Symbaloo.

    • Thomas February 7, 2014 at 7:21 am #

      Hi Roger,

      We have your payment for the Basic Certification and send you the according email on February 3rd. If you haven’t received it or would like to upgrade to the PD, please let us know at edu@symbaloo.com.

      Best regards,
      Thomas | Team Symbaloo

  8. Kim March 13, 2014 at 4:01 pm #

    How long does it take to get the email to get the information on basic certification? I filled out the form and paid by paypal, and I was wondering when I can expect the email with information?

  9. Lori July 2, 2014 at 3:52 pm #

    I wanted to do the Free student certification but it directs me to either basic $10 or PD $40. Is there not a way to do the Free student Certification?

    • Jolene July 7, 2014 at 8:13 am #

      Hey Lori,

      Are you Symbaloo Certified yourself? If so, you should have gotten a direct link in the last email your received for the Certification process.

      Jolene | Team Symbaloo

  10. Dedra Van Gelder July 11, 2014 at 4:44 am #

    I registered and paid (via PayPal) for the Basic Certification course. The payment went through with PayPal, but I haven’t received anything from Symbaloo about how to access the training.

    • Jolene July 11, 2014 at 7:34 am #

      Hey Dedra,

      Thanks for letting us know! Sometimes our certification emails get blocked, especially from school account. I have sent you over a copy through my email, jolene@symbaloo.com. Please let me know if you receive this or not!

      Thanks for using Symbaloo!
      Jolene | Team Symbaloo

  11. Stephanie hatten July 15, 2014 at 7:05 am #

    I paid for the pd certification with paypal and the payment went through but it closed me out and I was not able to put in my account information or anything to start the certification process on your website. Please help. I do not want to pay for something I cannot get to.

    • Jolene July 15, 2014 at 7:09 am #

      Hi Stephanie,

      We’re not sure what you mean by “closed me out.” If you are talking about PayPal then you may want to contact them. If you are talking about the certification link, please elaborate. If you log in to Symbaloo while taking the certification, you will be directed towards your Symbaloo and not the certification page.

      Jolene | Team Symbaloo

  12. Susan July 27, 2014 at 3:57 pm #

    I tried to sign up to become certified. When I put it my payment information it says that there is already an account set up with that email. I am not sure what the problem is. I would like to get started in learning as much about symbaloo as possible before the school year begins. Please advise.

    • Jolene July 28, 2014 at 7:17 am #

      Hi Susan,

      We cannot find this email address in the system. We can send you the certification information again! Please email edu@symbaloo.com and we will send the link over to you.

      Jolene | Team Symbaloo


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